SAVE UP TO 30% OFF MSRP

Applies to select parts and accessories for a limited time.

SAVE UP TO 30% OFF MSRP

Applies to select parts and accessories for a limited time.

Menu
Cart

Cart is Empty

Return Policy

We verify all parts applications using the vehicle identification number (VIN number). If a VIN number is not added to the order and the part is incorrect, the re-stocking charge will be applied to all returns and the return shipping will fall upon the consumer. There are many options that today's modern vehicles are built with and we strive to provide the correct part the first time. 

Email us to arrange any returns at parts@moparfactoryparts.com .

  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • Parts must be salable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • Parts marked VINTAGE or OBSOLETE are final sale items, there will be no returns accepted for these parts. 
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.
  • If parts are defective please notify us within 15 days of receipt to inquire about a parts warranty.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.